WWW.CRASOBRAND.COM to protect individual rights, especially in relation to automated treatments and with a desire to be transparent with the User, has established a policy that includes all the said treatments, the purposes pursued by the latter, the legitimacy of them and also the instruments available to the User so that he can exercise his rights.

The navigation on this website implies the total acceptance of the following provisions and conditions of use. The use of cookies will be accepted. If you do not agree, send an email to HELLO@CRASOBRAND.COM

The updated version of this privacy policy is the only one applicable for the duration of the use of the website until there is another version that replaces it.

The User who provides personal data through this website is informed of its incorporation into the files of WWW.CRASOBRAND.COM. The HOLDER is obliged to keep a record of the treatments carried out on these data that must be updated. (Before May 25, 2018 these files could be found properly inscribed in the registry of the Data Protection Agency).

For further information on the protection of personal data, we invite you to consult the website of the AEPD (Spanish Agency for Data Protection)


Data Collect

Your data is collected by the HOLDER.

A personal data refers to all the information referred to an identified or identifiable natural person (affected person). It is understood as identifiable a person that can be identified, directly or indirectly, especially by reference to a name, an identification number (ID, NIF, NIE, passport) or one or more specific elements, specific to their physical, physiological identity , genetic, psychic, economic, cultural or social.


About us

The entity responsible for the data processing will be Craso (Eloy Palao Bernal), hereinafter HOLDER or Craso , mentioned later in this data protection policy, which offers the corresponding services. For any question or inquiry about this data protection policy or in general about data protection, you can contact the responsible person of the company:

Eloy Palao Bernal

San Cristobal 76
30510 Yecla
(Murcia) España

Phone: +34 666 92 67 39 

We are happy that you visit our website and have an interest in our products. We want you to feel comfortable in our web pages and not worry about the confidentiality of your data. We feel responsible for the protection of your data and we consider that the transparency regarding the data of our clients is very important. For this reason we inform you with great pleasure about what data we collect, with what purpose we do it and how you can have your data under control at all times.


What personal information we collect and why we will collect it

  • For what purpose are your personal data treated?

The purpose of the treatment of personal data that may be collected is to use them mainly by the HOLDER to manage your relationship with you, to offer products and services according to your interests, improve your user experience and, where appropriate, for the treatment of your requests, requests or orders. A business profile will be developed based on the information you provide. No automated decisions will be made based on that profile.

The data provided will be kept as long as the commercial relationship is maintained, provided that the deletion is not requested by the interested party, or during the years necessary to comply with the legal obligations.

They will be registered in the customer file and their treatment will be registered in the register of treatments that the OWNER must keep (before May 25, 2018 it could also be included in the file prepared with the personal data registered in the AEPD (Spanish Agency for Data protection) or competent body of the respective Autonomous Community). The name of the file is the following: CLIENTES.XLSX

  • Cookies

Click here to see our cookies policy.

  • Social network plugins

Our website uses plugins to share on social networks. These plugins do not send any data to our website, they simply link with a predetermined text to the social network website to share a specific description in it.

  • Comments

When visitors leave comments on the web, we collect the data that is displayed in the comments form, as well as the visitor’s IP address and the browser’s user agent chain to help detect spam.

  • Contact forms

When you fill out a contact form, your data is stored for the purpose of offering information, products or services.

  • Analytics

They allow you to track the website using the Google Analytics tool, which is a service provided by Google to obtain information on user access to websites. Some of the data saved for further analysis are: number of times a user visits the web, dates of the user’s first and last visits, duration of visits, from which page the user accessed the web, which search engine used the user to reach the web or click on link, from where the user accessed the site, etc. The information generated by the “cookie” about your use of the website will be directly transmitted and filed by Google Inc (company with headquarters in the USA). The configuration of these cookies is predetermined by the service offered by Google, so we suggest you consult the privacy page of Google Analytics, , to obtain more information about the cookies used and how to disable them (taking into consideration that we are not responsible for the content or the veracity of the websites of third parties).

  • Purchase

When you buy from the online shop of Craso, the following information is collected, processed and used in order to carry out your order: name, surname, billing and delivery address, email address, telephone number, date of birth, number of client, payment data … (“main customer data”).

In the case of sensitive data, we offer you the possibility of a coded transmission. In this way, your personal data is especially safe from undue access by third parties. The coding is carried out according to the most recent technical security standards, the so-called 256 bit SSL certificate (SSL = Secure Socket Layer).

Of the users who register on our website, we also store the personal information they provide in their user profile. All users can view, edit or delete their personal information at any time (except that they can not change their username). Web administrators can also view and edit that information.

  • Embedded content from other websites

Articles on this site may include embedded content (for example, videos, images, articles, etc.). The embedded content of other websites behaves in exactly the same way as if the visitor had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are connected to that website.


With whom we share your data

To guarantee the best possible service to our customers, we transfer the data within the framework of what the law allows to other companies, only in accordance with the provisions of the contract and only as necessary, and we guarantee that your data will be treated following exclusively our instructions.

For the purposes of package notification, we transfer your email address to the company in charge of the shipment. If you do not agree with this, it is enough for you to send us an email to the address indicated below.

We also use your address, including your email address, to inform you about our products, services and offers (advertising) by mail or email.

The User’s personal data may eventually be communicated to third parties related to the OWNER by contract to perform the tasks necessary to manage your account as a customer and without having to give your authorization.

Also when communications have to be made to the authorities in case the User has taken actions contrary to the Law or if the content of the legal notice has not been complied with.

The User’s data may be communicated to other companies of the group, if any, for internal administrative purposes that could involve processing such data.

The personal data of the User may be transferred to a third country or to an international organization, but it must be informed when the transfer is going to take place, and of the conditions of the same and of the recipient.

When some data are required to access specific functionalities of the website, the OWNER will indicate such mandatory at the time of the collection of data from the User.


How long we keep your data

The data provided will be kept as long as the commercial relationship is maintained, provided that the deletion is not requested by the interested party, or during the years necessary to comply with the legal obligations.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so that we can recognize and approve successive comments automatically instead of keeping them in a moderation queue.


What rights do you have about your data?

The user is informed of the possibility of exercising their rights of access, rectification, cancellation and opposition. Each person also has the right of limitation of the treatment relating to their person, of a right of elimination of transfer of personal data transmitted to the data controller and of the right to the portability of their data.

The user has the possibility to file a claim with the AEPD (Spanish Data Protection Agency) or competent body of the respective Autonomous Community, when he has not obtained a satisfactory solution in the exercise of his rights by means of a letter addressed to it.

Unless the User objects, by sending an email to the email address HELLO@CRASOBRAND.COM, your data may be used, where appropriate, to send commercial information of ELOY PALAO BERNAL.

The data provided will be kept as long as the commercial relationship is maintained or during the years necessary to comply with the legal obligations.

The User is responsible for the fact that the information provided through this website is true, responding to the accuracy of all the data communicated and will keep it updated to reflect a real situation, being responsible for false or inaccurate information provided and the damages, inconveniences and problems that could cause ELOY PALAO BERNAL or third parties.

This information will be stored and managed with due confidentiality, applying the necessary computer security measures to prevent access or improper use of your data, its handling, deterioration or loss.

However, the User must bear in mind that the security of computer systems is never absolute. When personal data are provided over the Internet, such information may be collected without your consent and processed by unauthorized third parties. ELOY PALAO BERNAL declines, any type of responsibility over the consequences of those acts may have for the User, if he voluntarily published the information.

You can access and exercise these rights by written and signed request that may be sent to the address SAN CRISTOBAL 76, YECLA, MURCIA, 30510, SPAIN, attaching a photocopy of the ID or equivalent document.

The request can also be sent to the following email: HELLO@CRASOBRAND.COM

For your information we indicate that the Delegate of data protection is ELOY PALAO BERNAL.

These rights will be taken care of, within a period of 1 month, which may be extended to 2 months if the complexity of the application or the number of requests received so requires. All this without prejudice to the duty to preserve certain data in the legal terms and until they prescribe the possible liabilities derived from a possible treatment, or, as the case may be, from a contractual relationship.

In addition to the above, and in relation to data protection regulations, users who request it, have the possibility to organize the destination of their data after their death.